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Terms and Conditions

  1. General Terms and Conditions

1.1 Introduction

Your use of this website, including all pages within the website, is subject to the Terms and Conditions listed below. These Terms and Conditions apply in full force and effect to your use of this website. By using this website, you expressly accept in full all terms and conditions listed below. You must not use this website if you have any objections to any of these Terms and Conditions.

This website is dedicated to and strictly reserved for professional users to the express exclusion of any other use and especially consumer use. By using this website, any user represents and warrants that he/she is acting for professional use and purpose only and so waives any and all right attached to consumer protection in using this website.

If you are a consumer user, you must not purchase or perform any act related to a purchase on this website or any act on the basis of any information published on this website. Should you infringe or violate these Terms and Conditions, you accept that Papyrus Papers (Pvt) Ltd; will not be liable in that respect.

1.2 Legal notice

This website is published by Papyrus Papers (Pvt) Ltd; a company incorporated under the laws of Sri Lanka whose registered office is located at 277 Vauxhall Street, Colombo 02, Sri Lanka, company registration number PV5232, VAT number: 114300098 7000.

Papyrus Papers (Pvt) Ltd; may be contacted by telephone on +94 112314027 or by e-mail

1.3 Purpose

The main purpose of this website is to provide information about Papyrus Papers (Pvt) Ltd; creative papers ranges of fine papers and especially provide an international sampling service for papers and envelopes, comprehensive information about merchant locations Islanddwide, and inform customers about custom-made capabilities.

1.4 Limitation of our Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our website
  • Use of or reliance on any content displayed on our website.
  • Loss of profits, sales, business, or revenue.
  • Business interruption
  • Loss of anticipated savings.
  • Loss of business opportunity, goodwill or reputation – Any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you.

1.5 Accounts 

  1. Account purpose

Users may choose to create a free account in order to access the following services:

  • Sample orders: Users can place a sample order
  • Sample orders history: Users can keep track of past sample orders and reorder samples at the click of a button
  • Address book: Users can save multiple addresses to send samples quickly to their contacts.
  1. Confidentiality

Users who have chosen to create an account are responsible for maintaining the confidentiality of their account and password, and accept responsibility for all activities that occur under their account or password. Users are responsible in all circumstances for the data contained in their personal account or provided during their use of the service.

  1. User registration

When registering for an account, the User guarantees that the information provided is accurate. Omitting or falsifying mandatory account information such as name, address or email when registering for an account is not permitted.

  1. Termination clause

Papyrus Papers (Pvt) Ltd; reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

1.6 Variation of general terms and conditions

Papyrus Papers (Pvt) Ltd; may vary these general terms and conditions at any time. The general terms and conditions applicable to you are those in force on the date you place an order or log in to this website. ARJOWIGGINS naturally agrees to retain all previous versions of its general terms and conditions and to provide them to users upon request.

1.7 Intellectual Property

All elements of this website belong to Papyrus Papers (Pvt) Ltd; and are protected by intellectual property legislation. You are granted no rights on these elements.

You therefore acknowledge that Papyrus Papers (Pvt) Ltd; or its assigns may take legal action against anyone who copies, distributes, broadcasts or uses the whole or part of one or more of these elements (even if the elements have been modified) without Papyrus Papers (Pvt) Ltd; S’ permission.

The above protection relates to all text and graphic content on the website, as well as trademarks, the website structure, name, style guide and database.

1.8 Linking to our website Governing law and jurisdiction

These general terms and conditions are governed by Laws of Sri Lanka les and any dispute will be referred to the Court of Sri Lanka that shall have exclusive jurisdiction over any dispute.

1.9 Amicable dispute resolution

Unless prohibited by public policy provisions, any dispute that may arise in connection with the performance of these general terms and conditions may be submitted to Papyrus Papers (Pvt) Ltd; for consideration, with a view to amicable resolution, before being referred to a court. A request for amicable resolution will not suspend the time limit for taking legal action.

1.10 Severability

Should a clause of these general terms and conditions be declared invalid by decision of a court, this will not affect the other clauses, which shall remain in full effect.

1.11 Forbearance

No forbearance by Papyrus Papers (Pvt) Ltd; in relying (either temporarily or permanently) on one or more clauses of these general terms and conditions should be construed as a waiver of the right to rely on the other terms and conditions.

1.12 Contact us

Should you have any questions, comments or concerns regarding these Terms and Conditions, any part of this website, or regarding any of our products and services, or if you have experienced technical problems while using this website, please send an email to the following:


  1. Online Terms of Sale


2.1 Preamble 

You are solely and fully responsible for your use of the service.

Sales under this website are dedicated to and strictly reserved for professional users. By using this website, any user represents and warrants that he/she is acting for professional use and purpose only and so waives any and all right attached to consumer protection in using this website. You accept that Papyrus Papers (Pvt) Ltd; will not be liable in that respect. Legal action may be taken against you should you infringe or violate these general terms and conditions as a result of which Papyrus Papers (Pvt) Ltd; suffers a loss, or an applicable law or regulation.

2.2 Products

The images of the products (paper, envelopes, Paper Book etc.) displayed on the website serve an illustrative purpose only. Papyrus Papers (Pvt) Ltd; in collaboration with ARJOWIGGINS attempts to be as accurate as possible in showing the colour and texture of its products; please note however that the actual colour and texture may vary from device to device. We would advise you to refer to the actual product before finalising your decision to use that paper.

  • Why choose Payrus papers (Pvt) Ltd.; as your preferred graphic paper supplier?

Papyrus Papers (Pvt) Ltd., is the only fine paper importer in Sri Lanka that is FSC (Forest Stewardship Council) certified. Whilst being the market leader, Papyrus Papers (Pvt) Ltd., also enages in an active effort to improve the standards of graphics as well as printing in Sri Lanka. With a stock keeping unit count of over 400 items, the ability to have these papers and boards purchased from anywhere in the Island through an intricate network of distributors.